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Care

Take care of it. It will take care of you.

Pook things are built to last a Canadian winter. Treat them right and they’ll outlive a couple of relationships.

The rules

Cold wash. Lay flat. Keep it simple.

Almost everything Pook makes follows the same recipe: cold wash on a gentle cycle, no bleach, lay flat to dry. That’s it. The machine-tumble crew can keep moving — heat is what shrinks wool and frays sherpa.

If a piece picks up a stubborn stain (cabin chili, hot chocolate, the entire winter), spot-treat with cold water and a mild soap before the wash, never after.

By piece

What each thing wants.

Toques + scarves
Cold. Gentle. Lay flat.

Wool socks like wool socks: cold cycle only, mild detergent, no softener. Lay flat to dry — hanging stretches the cuff, which is the whole personality of the toque.

Dukes + mittens
Cold cycle, sherpa-side in.

Turn them inside out so the sherpa lining doesn't pill against zips and snaps. Cold wash, lay flat to dry, fluff the sherpa with your hand once they're damp.

Onesies
Cold + tumble low.

The fleece can take a low tumble, but cold water only. The hood dries last — pull it inside out for the second half of the cycle if you're in a hurry.

Blankets + lounge
Front-load wash. Tumble low.

Sherpa-lined blankets do best in a front-loader so they don't get tangled around an agitator. Tumble dry low or air dry. Don’t iron the sherpa — ever.

Storage

Off-season, but still respected.

Wash everything before storing. Fold, don't hang — wool stretches on a hanger and you'll regret it next November. A breathable cotton bag in a dry closet is enough; vacuum bags compress the sherpa and it doesn't recover.

Pook does not believe in cedar blocks. The smell of wool is a feature, not a bug.

Help

Still not sure?

Email pooksupport@pook.ca with a photo and what happened. We’ve seen everything. We’ll write back like a friend who happens to know about wool.

Questions

Care, answered.

How do I wash Pook things?
Cold wash on a gentle cycle, no bleach, lay flat to dry. Heat is what shrinks wool and frays sherpa, so most pieces should skip the tumble dryer.
How do I wash a toque or a scarf?
Cold cycle only, mild detergent, no softener. Lay flat to dry — hanging stretches the cuff, which is the whole personality of the toque.
How do I wash dukes and mittens?
Turn them inside out so the sherpa lining does not pill against zips and snaps. Cold wash, lay flat to dry, and fluff the sherpa with your hand while they are still damp.
Can onesies go in the dryer?
The fleece can take a low tumble, but cold water only. The hood dries last — pull it inside out for the second half of the cycle if you are in a hurry.
How do I wash a sherpa-lined blanket?
A front-loader is best, so it does not tangle around an agitator. Tumble dry low or air dry. Never iron the sherpa.
How should I store Pook over the summer?
Wash everything before storing, then fold rather than hang — wool stretches on a hanger. A breathable cotton bag in a dry closet is enough; vacuum bags compress the sherpa and it does not recover.