A real human will write back.

For order issues — wrong size, missing item, lost tracking — email pooksupport@pook.ca with your order number in the subject line. We’ll respond within one business day.

For everything else, the form below works. It goes to the same inbox.

Pook is in independent retailers across Canada. If you run a shop and want to carry the line, email pooksupport@pook.ca with a short pitch — your store, your customers, your city. We answer everything, even if the answer is "not yet."

Editorial, photography, podcast guest spots, the occasional collab — start the conversation at pooksupport@pook.ca.